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FAQ

What causes my drains to clog?

Drains become clogged from the substances put down them. Depending on where a drain is located, it is a receptacle for hair, grease, grass, washcloth fibers, auto wax, cooking oil, soap residue, heavy dirt, toothpaste, and various cleansers. These substances can build up in the pipes, causing your drain to clog. It is recommended that you be aware of what you put in your drains, utilize drains screens when possible, and treat drains regularly with a biodegradable drain cleaning solution.


How can I get the smell out of my kitchen sink?

If you have a garbage disposal, try putting a few small ice cubes in the disposal and turn it on. Pour some vinegar into the drain. Wait a few seconds and run water for one to two minutes. While the vinegar deodorizes the garbage disposal, the ice sharpens its blades. If you do not have a garbage disposal but want to freshen your kitchen sink, pour one cup of baking soda in the drain followed by two cups vinegar. Run hot water afterward. If the smell continues, there may be a growth or blockage in the pipes and you should call your plumber.

How do I prevent or detect leaks?

Make it a point to inspect your pipes on a regular basis. If you see rust or lime deposits, this is an indication that a leak may be starting. Also be aware of any warning signs of already-existing leaks – damp carpet, musty smells, water on the floor, a suddenly high water bill. If any of these are occurring, contact a plumber who is experienced with leak detection and repair. Also contact a plumber if you have a toilet that is constantly running or runs for long periods of time, as this indicates a leaky toilet, which can cost you an extra $100 to $200 per year.

What happens if my water heater is leaking?

The most common cause of a water heater leak is a rusted bottom, which necessitates replacement of your water heater. Should you discover water on the floor by your water heater, shut off the main water valve in your home and contact a plumber immediately. Should your tank be leaking from the top or elsewhere, it is best that you contact a professional plumber to determine how best to deal with the leak.

How can I tell if I have a slab leak?

Some signs that you may have a slab leak (leakage from pipes running underground) include the sound of running water when no one is using water, an excessively high water bill, wet ground around the exterior of your home, or a soft spot on your floor. You can also verify a possible slab leak by checking your water meter before and after leaving home. Lift the faceplate of your water meter and take note of the position of the indicators. Repeat this procedure when you return home after an absence of several hours. If the indicators have moved in spite of no water being used, it could be the sign of a leak.
Should you suspect a slab leak, contact a plumber who is trained and experienced in leak detection. Such plumbers can locate and repair a slab leak without causing extensive damage to your floors or property in general.

How can I tell if I have a gas leak?

A gas leak produces a distinct sulfuric, rotten egg odor (this scent is being added by suppliers as a safety measure to alert users of a leak). Since a gas leak is extremely dangerous, should you notice this odor immediately call your gas utility company. They will determine if and where you have a gas leak. It is also advised that, should you suspect a gas leak, you open the windows and/or leave the area. Should you need to have a gas line repaired or replaced, contact a plumber who is experienced, trained, and licensed in such work.